What is difference between responsibility and accountability in SOP?
Where accountability is what happens only after a situation has occurred, responsibility is usually ongoing. Being held accountable is personal and individual, meaning it cannot be shared and belongs to only one person. Conversely, responsibility can be shared and divided among team members, collectively working towards a goal. Accountability means taking ownership of the results that have been produced, where responsibility focuses on the defined roles of each team member and what value they can bring to the table because of their specific position. Where accountability is results-focused, responsibility is task or project-focused. Lastly, an explanation is expected (and maybe even owed) when being held accountable, but it is not expected for a responsibility.
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