Sir what is the time to close for market complaints based on the category if it is minor how many days to close if it is major how many days to close if it is Criticalhow many days to close

Quality Assurance
1

Sir what is the time to close for market complaints based on the category if it is minor how many days to close if it is major how many days to close if it is Criticalhow many days to close

2

For critical complaints investigation shall be completed within 7 working days. 30 working days for major/minor (or as per technical agreement requirement or regulatory agency requirement where appropriate)

3

For complaints classified under critical - with in 10 working days
Major - 15 working days
Minor- 30 working days

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