Incident and deviation

If leaking capsules found inside bulk bags during bottle filling operation is that incident or deviation? can I have some examples of the supplement packaging industry when to raise deviation or capa? Thanks

Incident means departed from the approved standard testing / operating procedure, which is not having impact on the quality of the product.
Ex: In QC, product batch number unintentionally wrong entered during the analysis…
Deviation means departed from the approved standard testing / operating procedure which have impact on the quality of the product.

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