Hardness tester failure

(Ankur Sukhija) #1

There is failure of hardness tester in the running tablet batch in IPQA.How to address the investigation for the same. Kindly suggest. As an alternate we have another calibrated hardness tester which we have used in its place but we have to take deviation for the first one as all the data stored in it has been lost indicating some software issue as well. Please guide in adrressing it.